Note that this was covered in the manual, but the amazing number of emails that I received about this in the first game amazes me. It reflects that the manual is next to useless because no one reads it. This makes it a bit more complicated.
Decoration is how beautiful or ugly your restaurant looks. Most of your points will be obtained by what tables you use, and then what decorations that you will place on the table. Make sure that you use the best table. Those you need to take note that there are new secret suppliers of furniture, they appear like the secret suppliers, so keep an eye out for them. So constantly upgrade your furniture. This will also extend to decorations that you hang on the walls or place on the side. This is the biggest contributor to the environment score.
The next biggest contributor is comfort. This is handled solely by your tables. This is basically how comfortable the seating in your restaurant is. The more comfortable the seating, the higher this score. Again, you won't exactly have the best in terms of seating in the beginning, but as the secret furniture suppliers come along, you will get more in terms of comfortable seating.
The next contributor will be exterior and outside appearance. This is handled by your location in the city, the best locations will get a better score. This is determined by your view rating of your lot, and the next are the restaurant upgrades. These are obtained by a higher star level, and they continue up to 4 Stars.
The more stars, the more upgrades. These will upgrade your exterior appearance, for a small fee. Finally, there is the live performance. This is another new addition. First, you will find that all restaurants will now have performance stages. The stage will initially be empty, but again, there will be performers that will turn up to your restaurant and offer their services.
With the stage, you can set their performance times, their hours, when they start, etc. The rating is based on the rating of the performer, the more stars they have, the higher the rating.
However, higher stars means more money to pay for their services. And that covers the Environment rating. Price is the biggest factor, this can single handedly take down a rating like no tomorrow. Basically, this is the price of your menu, the more expensive the food, the higher this rating, regardless of how good your food is.
This means that you want a high food rating to cover the price rating. This is determined by your discount rating. The higher the discount, the lower your price bar. How you want to play the game is fine, but price is a nice way to increase the rating, but at the cost of some profit. Your choice. Though you can charge a higher price if that leads to more profit, and then offer a discount.
Well, really, it isn't much of a discount. Complaints are the general grumblings of the customers. There are many things to comaplin about, including the quality of the wait-staff, the time it takes for the food to arrive, anything and everything. The most common complaint, when you have a well established restaurant, will actually be several. There will be complaints ranging from how noisy your restaurant is, how long it takes for the food to arrive, how cold their food is, and how bad the food is.
Noise is a tricky problem, mainly because if you think about it, you need to use partitions between every single table to reduce the noise rating. However, to do that, you will cause a lot of slow food as your waiters and the customers, due to poor AI scripting.
So you can't win either way. And before you say have less customers, you will make less money, not enough to cover your expenses.
Long food is something you really can't handle. Again, there is just too much stuff blocking the way of the waiters, and the poor AI to boot. To be honest, you might as well ignore this one.
It will only effeect you in the beginning, but it is more or less useless later in the day. Again, it is a contributor to your rating, but again, your rating, after unlocking all the exterior upgrades, is useless, more or less. Lets go through who can possibly visit your restaurant.
First of all, you will have offers for you to access secret suppliers. These are one of the most important visitors that you can get, mainly because you get to access higher quality ingredients through these people. The next sort of event comes in the form of the secret furniture suppliers.
Another event would be performers. These are people who will come and offer their skills as performers, and this is quite useful if you are looking to boost that live performance bar. These generally don't cost anything to access however, which is nice. Now, moving from those who can improve your restaurant to those who can improve your dishes. For a fee, your guest can teach you and your fellow chefs in the restaurant techniques to improve a dish.
The cost of the boost will depend largely on the amount of points the dish is improved by, the more you have it improved, the more it will cost you. From bad dishes to good dishes, there will be customers that will ask for your chefs to teach them secret skills, how they make a dish delicious.
This will apply to dishes that are well done, and the better your chef's skill in preparing the dish, the more they are willing to offer. Basically, it is a reverse on the above visitor. Next are the visitors that are selling ingredients. These ingredients are necessary if you are planning to make favourite dishes for customers, and want to make it perfect, as to attain the luxurious max happiness rating.
This will be done for a fee, and stored in your chef's inventory, and you can access it when you are cooking for a favourite dish. Finally, there are visitors that are selling mysterious items. These are normally cookbooks, that will improve the skill of chef in a particular type of cuisine. But that is not all they will sell, they will sell morale boosting items that you can use on any member of staff and you can purchase books that will increase skill of non wait-staff.
Keep your eye on these visitors, they will sell you items for a food fee. And on the cookbooks, they will boost your skill in all the recipes for a certain type of cuisine, listed on the cookbook, all recipes for a cuisine, so it is really useful. But these guys don't come often. In terms of which visitors will come often, it will likely be something like this. The top two will vary depending on the age of the restaurant, a new, established restaurant with new chefs will have the second visitor pop up more than the first, but established restaurants will see things a bit differently.
For now, let me classify the original French, Italian and American restaurants as Cuisine based restaurants. These restaurants are simple, you will have access to have 5 menus, a Breakfast, Appetizers, Soup, Main Course and the Dessert menu book. One of the new restaurants is another Cuisine based restaurant, the German cuisine.
It will have it's own breakfast, appetizer, soup, main course and dessert recipes. However, there are two different restaurants as well.
There is the Coffee House and the Dessert House. These houses are not as time based as the Cuisine restaurants, but more on that in the next section. The Coffee House specialises in drinks mainly, so as a result, profits will be low, but customers will be high and there will be a quick seat turnover, which means that customers are in, eat quickly, and are out faster.
The Dessert House specialises in sweet dishes, desserts. This will always make some money, but again, it won't make a lot, but, like the Coffee House, it has a high customer turnover. Cuisine restaurants are the best ones to own if you are trying to make money.
You can get ingredients cheaply and set high prices. Your main source of income will be in the main dishes, the rest will have a slightly lower profit margin.
However, customers are slower to get out, so you'll need to compensate for that with more tables. So how you want to play this is up to you. More profit means you'll head to the more cuisine based restaurants, but if you want a steady flow of customers, you'll be more inclined to choose the Coffee and Dessert Houses.
It's your call. This will be useful in knowing what your profits will be. Timing is key, because you will then be able to understand why your restaurant is empty at some time, whilst others are full. Between the hours of 6AM, which is the earliest time you can start, and until about 10AM, it will be classified as breakfast. This is the time your breakfast menu will kick into effect, so expect high sales in terms of your breakfast menu, and breakfast-type beverages, such as coffee and tea.
This is where it will start to be mixed, there will be some still using the breakfast menu, with the breakfast beverages, but it will start to move into the lunch service.
From 12PM to about 4PM, it will be lunch time. This is where your diners will come in for lunch, and they will generally order an assortment of dishes, normally a soup OR appetizer, main course and then dessert. Drinks will be a cheaper alcohol, so it will be a good time to make money. The peak of customers will hit at about 2PM, check the capacity of your restaurant of this time to see how well you are doing.
Between 4PM and 6PM will be afternoon tea, it will be interesting. Normally, you will get soup and appetizer requests, very few main courses and desserts will be ordered. This is a time for you to check up on any problems that may have taken place during your lunch service.
This is the time, for most people in the hospitality industry, to take a break. Between lunch and dinner, you need a break, before things get hectic. After 6PM, it will be dinner time. This is where you will make a hell of a lot of money, and capacity will be an issue, especially around PM. Your customers will order an appetizer, a soup, main course and then dessert, with some drinks, most likely to be wine. However, this timing is about cuisine based restaurants.
For the Coffee and Dessert Houses, the timing is irrelevant. For all coffee houses, it will generally be 2 drinks with a food dish, and for dessert houses, it will be a range from 1 to 3 desserts. But by and large, success is obtained the same way, you need to cut down expenses whilst making as much money, gross profit, as you can.
That should not come at the cost of popularity however, remember, screw them over too much, and the customer flow may stop. Generally, you can only start to make money when you have fully trained staff, so you will need to have fully trained staff before you can do much. Next is the advertising cost. This will raise customer awareness, which is quite important, but I'll talk about that later. Now, what to put on your menu. You can do the easy thing and put everything on your menu, but that leads to too much diversity.
If you want to limit what you put in your menu, then up the dishes that offer the most money based on the cost price. So find the dishes with the highest default prices and the lowest cost prices.
So find dishes that make a lot of profit and offer then to the customers. When you use new secret ingredients, make sure you compensate the cost of the ingredient and a little extra.
That way, you maintain the amount of money you will make on that dish, perhaps a little more. That way, you don't lose money on making your dish better. Now, your most important thing is capacity. You want to have a restaurant that has about 90 seats, and you need to ensure that about 8 tables are the 4 seaters, the rest can be paired tables. As long as you have enough seats, you will be able to make some money.
Now, you need to split your servers and captains. Splitting your staff will depend on your restaurant and capacity layout. You will need 2 captains on both floors, so there doesn't need to be an uneven split, but servers will be different. Depending on your capacity, you will need to adjust accordingly, and if you have both your kitchen and restrooms on the ground floor, then you might want to have either 3 or 4 servers on the ground floor with 6 to 7 servers on the top.
With that aside, you should be able to run a smooth restaurant. You can use complaints as a general guide to what needs to be done, server impoliteness is based on training, whilst things like poor food means you need to increase the quality. However, you should ignore complaints such as sound and wait time, mainly because in a large restaurant, it is impractical to have partitions to seperate all tables, which slow down delivery time, whilst there is nothing you can do with delivery time, less you cut down the amount of tables, which is not a key to success.
As with other staff, you only need as many receptionists as you have reception desks. That would often be one, seeing you only need a single reception desk whilst you will need 2 for the Coffee House, seeing that there are two sections. For Chefs in the kitchen, you will need to have all the slots occupied, that is, you need to have 5 chefs inside the kitchen. You should start off with 2 chefs, hiring more if you see that there seems to be a lot of waiting customers.
They will gain skill over time as they cook, so be patient in terms of skill. Finally, the last member of staff, the Kitchen Porter. This one is interesting because you only need at most, 2, but if you want, seeing that they are not too expensive to hire, you can hire more. You will only need them to use the dishwasher and operate the kitchen porter.
Now, the last part of success, pricing. You need to price your food so that you will make money, but not to drive off customers. If you want to maximise profits, restrict the choice of your menu to make the most money you can, dishes with high profit margins. However, this game is a learning experience, you will learn what works and what doesn't, and that can't be written down.
Just raise customer awareness, which is how aware the public is of your restaurant, and that will lead to more customers, and that leads to more money overall. Use this guide with combination of the manual and in game campaign in order to get a good understanding on how this game works. These are all the default ingredients and optional ingredients, let me explain in my template below.
So a clock roughly equates to 3 minutes. Each dish will only have one piece of equipment that they needed to create it. Anyway, let us begin. Don't blame me, this game is riddled with such tiny errors. What size image should we insert? This will not affect the original upload Small Medium Large How do you want the image positioned around text? Float Left Center Float Right. What layout would you like? Stack Center and stack multiple super size images. Side By Side Format multiple images into a tidy layout.
Cancel Insert. Go to Link Unlink Change. Cancel Create Link. Disable this feature for this session. Rows: Columns:. Enter the URL for the tweet you want to embed.
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