Thanks for your feedback, it helps us improve the site. In reply to A. User's post on October 17, Hi Karla, Thanks for the reply, it just shows registry and GP setting to change the sign in option from Password to smart card, how to enroll the card link smart card to user.
Kindly provide complete steps to enroll the card and login with card. Should you need more information, let us know. This site in other languages x. Is this page helpful? Please rate your experience Yes No. Any additional feedback? Submit and view feedback for This product This page. The smartcard has an untrusted certificate. If the domain controllers or smartcard workstations do not trust the Root CA to which the user's smartcard certificate chains, then you must configure those computers to trust that Root CA.
The certificate of the smart card is not installed in the user's store on the workstation. The certificate that is stored on the smartcard must reside on the smartcard workstation in the profile of the user who is logging on with the smart card. You do not have to store the private key in the user's profile on the workstation. It is only required to be stored on the smartcard. The correct smartcard certificate or private key is not installed on the smartcard. The valid smartcard certificate must be installed on the smartcard with the private key and the certificate must match a certificate stored in the smartcard user's profile on the smartcard workstation.
The certificate of the smart card cannot be retrieved from the smartcard reader. It can be a problem with the smartcard reader hardware or the smartcard reader's driver software. Verify that you can use the smartcard reader vendor's software to view the certificate and the private key on the smartcard. The smartcard has an otherwise malformed or incomplete certificate.
For each of these conditions, you must request a new valid smartcard certificate and install it onto the smartcard and into the profile of the user on the smartcard workstation. The smartcard certificate must meet the requirements described earlier in this article, which include a correctly formatted UPN field in the SubjAltName field. If your valid smartcard certificate has expired, you may also renew the smartcard certificate, which is more complex and difficult than requesting a new smartcard certificate.
If the revocation checking fails when the domain controller validates the smart card logon certificate, the domain controller denies the logon. The domain controller may return the error message mentioned earlier or the following error message:. The system could not log you on. The smartcard certificate used for authentication was not trusted. Failing to find and download the Certificate Revocation List CRL , an invalid CRL, a revoked certificate, and a revocation status of "unknown" are all considered revocation failures.
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